ESSENTIAL DUO
ESSENTIAL DUO
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Our Essential Duo is the perfect way to restore and nourish your hair. This set includes our active 60ml Hair Growth Oil and our rebalancing Hydrating Mist — an essential routine for strong healthy strands.
BENEFITS
BENEFITS
INGREDIENTS
INGREDIENTS
Please see Hair Growth Oil and Hydrating Mist for directions and Ingredients.
SHIPPING
SHIPPING
We ship to Australia, the US, and select international countries. Free standard shipping is automatically applied to all orders over $150 AUD. Once your parcel has been shipped, you will receive a confirmation email with a tracking number. All orders are shipped from our Melbourne, Australia HQ and shipping rates are calculated at checkout. Please note that any additional duties and taxes incurred at customs are not included in our shipping cost and are the responsibility of the customer.
PROCESSING AND SHIPPING TIMES
Please allow up to 5 business days for order processing. Our products are made in small batches to ensure optimal quality and we appreciate your patience! Standard shipments are sent via Australia Post and estimated ground delivery time within Australia is 2-7 business days once shipped.
INTERNATIONAL SHIPMENTS
International shipments may take up to 4 weeks to arrive depending on your location and may incur additional taxes, duties, and brokerage fees upon arrival. The customer's total purchase price does not include additional taxes, duties, and additional fees associated with customs clearing. Unfortunately, we cannot be held responsible for any unforeseen delays and additional fees applied to international shipments. If you don't see your country during checkout, please contact support@hinu.co.
CHANGES AND CANCELLATIONS
If you would like to make any modifications to your order, please contact support@hinu.co with your order number within 24 hours. We will do our best to accommodate your request. We can not make any changes or cancellations to your order once a shipping confirmation has been issued. Discounts and promotions cannot be applied toward previous orders and we are unable to make manual changes with discount codes. Please see our FAQ page for more details on discounts and promotions.
LOST OR DAMAGED SHIPMENTS
It is the customer's responsibility to ensure that a safe and secure delivery address is provided and that all shipping information is entered accurately. We are unable to refund or replace orders due to incorrect shipping addresses, left, lost, or stolen packages. We will not be held liable for lost packages once proof of delivery has been received, however, please contact us right away and we will do whatever we can to help you locate your package. If you are shipping to a building without a concierge or safe place to leave a parcel, we strongly recommend adding a signature request to your shipment. In order to do so, please contact hello@hinu.co once your order has been placed. If your order arrives in damaged condition, please contact us at hello@hinu.co with your order number and photos of the damage within 48 hours of receiving for further assistance.
RETURNS & EXCHANGES
Due to the nature of our products, we are unable to accept returns or offer refunds / exchanges. If your product arrived damaged or incorrect, please contact hello@hinu.co within 48 hours of receiving for further assistance.
HOW TO USE
HYDRATING MIST
WEEKLY: To restore balance, apply to hair as a rinse after washing with shampoo and conditioner, leave for a few moments before washing out.
DAILY: Apply to hair and face after showering, sun exposure and salt water.
TIP: Store in the fridge for a refreshing application.
HAIR GROWTH OIL
WEEKLY: To restore balance, apply to hair as a rinse after washing with shampoo and conditioner, leave for a few moments before washing out.
DAILY: Apply to hair and face after showering, sun exposure and salt water.
TIP: Store in the fridge for a refreshing application.
My hair thinned post partum and post sleeve, after a month of using the oil and moisture spray I’ve noticed a huge difference in texture, shine and growth too. My hair seems to sit so much nicer when I let it dry naturally too, which is encouraging me to embrace my natural waves. The moisture spray is a great incentive for my toddler and we use it as a special ritual after we have washed and dried her hair. Gorgeous I’ll definitely keep buying and loving for a long time
I am loving this duo, the hydrating mist has been beneficial for my dry curls and has already helped them look so much healthier already in a short time, I absolutely love the hair oil, it smells amazing and it’s nice to have a hair oil routine once and week to slow down and massage a beautiful natural oil into my hair. I am so happy I took a chance in purchasing this duo, I have been raving about it ever since. Thankyou for creating such a beautiful product.
has bought a newfound motivation for me to set aside moments of self care. the essential duo feels luxurious and comfortable. very happy with my purchase and would do so again.
Works wonders for my super dry, super fine, yet super curly hair. My hair feels and looks great, with really well defined and glossy curls now. I love the smell of the oil as well, it’s a lovely part of my daily routine. Also highly recommend combining this with the anti-frizz spray, the difference is incredible.
Been using this for a couple weeks now and I love it so much. It smells divine and I'm already seeing change. Definitely recommend.